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ustry standards: Voice mail or email.
Optimal: Voice mail or email should be answered the same day. In adding, telephones should be answered by real people.
Question: Do they offer a complete line of payment processing services?
Industry standards: Lack of a complete package of services and/or only represent one processor or provider.
Optimal: The short answer should be yeah. Many providers only attempt one payment processing service (like businessman accounts). However [link widoczny dla zalogowanych], they should too provide electronic checks [link widoczny dla zalogowanych], electronic check conversion, automation of receivables [link widoczny dla zalogowanych], bad check revitalization, as well as all additional payment processing services. Several processors should be accessible in order to be price competitive.
Question: How do I know if the services are authentic and fulfil for characterized?
Industry standards: Sometimes you can merely hope that you will receive what you were agreed.
Optimal: References/testimonials should be provided. You should be capable to “check out” the service and stability of anyone you may be thinking act commerce.
Does the processor sell email addresses or any personal information?
Industry standards: Many companies will sell your email address or private information.
Optimal: This should be a certain not!
Question: What approximately transaction security?
Industry standards: Varies.
Optimal: Your provider should provide the latest SSL encryption technology and your transactions should be submitted to a safe server as posting.
Question: Can I see how your service/services go?
Industry standards: Most companies do not offer free demonstrations on how their services really work.
Optimal: Demos should be offered routinely. You should be able to take a “test drive” before spending your hard-earned dollars.
Question: Can you provide any information about the processor that you recommend?
Industry standards: Varies.
Optimal: Detailed message ashore anyone processor recommended should be provided upon request.
Question: After I am a purchaser, what happens while I phone with a service problem?
Industry standards: Many times it namely almost impossible to speak apt anybody. Do you ambition to talk to voice send? Press option an if you want…or press option two whether you want…etc. Many times email alternatively voice mail is never questioned.
Optimal: Emails ought be answered the same daytime. Telephones ought be answered by real human. Assistance should be cheerfully invested. Service problems should be emulated up and progress should be reported to you every tread of the access until your publish is resolved!